Media Resources, growing rapidly, has moved to a
new headquarters more than four times the size of the old.
"It’s amazing how far we’ve come in the last
five years,” saysBrian
Maksa, vice president of sales and rental.
Maksa started the business in 1986, acting as a subcontractor to
install video production and AV presentation systems for Center
Video and Midwest Visual Communications, two local dealers who have
since been purchased by larger firms.
By 1998 Maksa had severed those relationships and
was selling and building his own systems under the Media Resources
name. That change led directly to the growth that MRI is experiencing
now.
“The thing you have to understand,” says Maksa,
“is that we don’t do things the same way as everyone else.” All
of Maksa’s staff is or has been involved in installation, and that
makes for an unusual degree of expertise, whether in sales, engineering
or rental. “Then too,” says Maksa, “follow up is a big thing here.
We go out of our way to make sure our customers are happy after
we finish a job. No one falls through the cracks like they do at
bigger firms. We keep in touch and make sure each one of them is
satisfied.
Officer Jim Flaherty of the Lisle Police Department
agrees. “They’ve been great,” he says, in talking about Media’s
work on a new training center. “We didn’t want the Taj Mahal, but
we wanted something practical, that we could expand or upgrade as
the need occurred. They were just very willing to work with us.”
Mike Maturo, an old friend of Maksa’s but also a
competitor, says that “Media Resources is large enough to do good
work but small enough to give people that personal touch. Brian
has years and years of experience. He knows everything about the
systems, he knows box products, he knows the markets. And he takes
care of people very well.”
The
new facility, in west suburban Lisle, is close to the junction of
three highways: Interstate 55, 53 and 88. That makes it easy to
reach customers throughout the Chicago metro area.